How to add or update your debit order details

This  guide provides you with steps on how to update your debit order details. We highly recommend using debit order to  to settle your account. as this will prevent your services from ever getting suspended.

Step 1– Login to your 1-grid Customer zone.

 

Step 2 – Click on Update in Your info section.

 

 

Step 3 – Confirm Debit order is selected under Payment Method.

 

 

 

Step 4 – Hover over  Billing then click on My debit order details.

 

 

Step 5 – Enter your current banking details.

 

 

Step 6 – Read and accept the  Mandate and submit details.

 

 

 

 


TIP: Should you have any issues with this process please contact our Support Center by clicking here.

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