How to gain access to an account after owner’s death This article provides you with information regarding gaining access to an account if the owner is deceased. We are...
Security: How to Verify Your Account for Support This article provides you with information on how to verify your account with 1-grid What is Verification? When...
Change of Ownership (COO) Every 1-grid account has an owner who serves as the default primary contact and has all user permissions to request...
How to upload files to WeTransfer Visit the website: https://wetransfer.com Click on the “I agree” button. Click on “Take me to Free” to select...
Customer Zone: Moving domain / hosting from one profile to another This article provides you with information regarding inter-account transfers. When you request a hosting product or domain name to be...
Customer Zone: How to recover a lost 1-grid password This quick guide will show you the steps to recover your lost Customer Zone password. There are two ways...
Customer Zone: How to update my profile security question? This guide provides you with steps to Updated your security question on your profile. When contacting support they will use...
Customer Zone: How to upgrade your hosting package? This quick guide will take you through the steps of upgrading your cPanel web hosting account via the customer zone....
Customer Zone: How to confirm the status of your services This article provides you with the steps to chek the status of you services within your Customer Zone. ...
Customer Zone: How to unblock an IP address This quick guide will take you through the steps to unblock an IP address via the customer zone. This for...