Emergency maintenance scheduled (Scheduled)
  • Priority - Critical
  • Affecting Other - Host

  • Dear client,

    Host: wdpr-c02-hv06 

    Emergency maintenance scheduled tonight (14/5/24). Server will be shutdown, no access will be during this period.


    Sincerely,

    1-grid Support

  • Date - 14/05/2024 19:00 - 14/05/2024 21:00
  • Last Updated - 14/05/2024 16:28
Maintenance (Scheduled)
  • Priority - High
  • Affecting System - Virtual Platform

  • Dear Client 

    Please note that we will be conducting maintenance on our virtual environment this evening.


    Affected Servers:

    SRV153
    SRV63
    ST-FILTER-SE02
    SRV95
    WINMAILS01


    Sincerely,

    1-gri Support

  • Date - 25/04/2024 22:00
  • Last Updated - 25/04/2024 15:34
Notice: Decommissioning of our Helm control p (Scheduled)
  • Priority - Low
  • Affecting Other - Legacy Windows Control Panel

  • Dear clients,  

    We have successfully migrated your hosting services from our legacy Windows control panel (Helm)to our Plesk servers, enhancing the overall security, performance, and reliability of your hosting services. 

    Decommissioning of HELM Servers:  On January 15, 2024, we will decommission our HELM environment. 

    As part of the decommissioning process, we have started turning off the web, email, and database servers.      

    Our migrations team has taken all precautions to ensure no services are still active on the legacy Helm servers.

    S    hould you experience any website or email-related issues in this period please contact our support team     support@1-grid.com. 

    Sincerely,

    1-grid Support Team

  • Date - 20/12/2023 15:39
  • Last Updated - 20/12/2023 15:44
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