Need to SWITCH
your hosting?

We understand that moving your services can be a challenge. This is why we’ve setup a team of professionals to take all the pain out of moving! With more than 20 years’ experience, you can rest assured that we have the skills and expertise to assist in even the most complex moves. Simply complete the contact form attached and one of our experts will give you a call to get things moving.

Absolutely! Having easy access to all your websites or domains under one interface just makes sense. Simply tell us the domains you want to transfer, and we’ll do the rest. You’ll be provided with a single point of contact to manage the entire transfer process, keeping you in the loop with the progress of your transfer together with ensuring no downtime.

Choosing the right hosting package generally comes down to your specific needs.  To make the choice easier we’ve outlined some points to consider to aiding in making the right choice:

• Content Management System:  CMS, or content management system, speaks to the tool you use or will be using, to edit and manage your website.  WordPress remains the most popular CMS tool when it comes to website management, so make sure the hosting package of your choice is setup to accommodate it!  With 1-grid our hosting plans include one-click installations, allowing you to easily install your preferred CMS in no time.

• Disk space: This refers to the amount of space available to store your website.  Think of your laptop or PC hard drive, you’re given a certain amount of space to store your files, videos or music.  Hosting storage works on these same principles, the more files, media content or email storage required, the more disk space you will need.  1-grid offers a range of web hosting solutions to suit any size business, so whatever the need, we have you covered!

• Ability to upgrade:  Most new hosting accounts start off with a basic plan.  As your website grows you may need to consider upgrading without negatively impacting performance or uptime.  1-grid offers easy upgrade options that can be completed in no time via your customer zone area or by visiting our mobile app.

• Support:  One of the most important factors, how will you be supported if you need assistance.  1-grid offers multiple support channels including live chat, email support and phone support.  Our team of experts are readily available to assist with any questions you may have.  We also have an awesome library of self-help information that answers all of the most frequently asked customer questions.

• Uptime:  You need your services readily available to customers at all times and having a reliable hosting provider is critical to making sure this happens.  1-grid’s platform ensures 99.9% uptime, so you can rest easy knowing that your website will be available.  We know things can wrong sometimes, for this reason, we have 24hr monitoring in place to be ready to respond and resolve any issues that may arise.

• Security:  Online security is more important today than ever before.  We keep your sensitive data safe with world-class security infrastructure, firewalls and backup tools.

The time taken to migrate your service is largely dependent on your current setup and configuration. In most cases we would be able to move your services to us within 72 hours. Upon submitting your migration request our team will assess your requirements carefully and plan the migration to ensure minimal to no service interruption. We will also co-ordinate the migration with you so that you are not left with any surprises.

Yes! cPanel is the most popular hosting platform in the world so in most cases the migration would involve moving from one cPanel account to another. Should you not use cPanel we can still assist in migrating your services to us.

Yes! We can facilitate the transfer from custom control panels to the preferred package of your choice. We will liaise with you to obtain any details to make the transition as easy as possible.

Upon reviewing your migration requirements, we will provide you with a quote to migrate your service. The cost of migration may vary depending on the level of complexity. Regardless, our mission is to get your domain or hosting across to 1-grid easily and without any hassles.

1-grid can assist with the migration of all email accounts and content thereof.

Server migrations are a complex affair, and no two migrations are alike, our highly skilled server guru's will arrange a call to discuss a migration tailored to your specific needs.