This article provides you with some answers to our most frequently asked questions about the Website builder Store feature.
How many products can I sell from my store?
Unless you are on a product-limited package, there is no fixed limit to the number of products you can sell.
What’s the largest number of products store is intended for?
Our design goal was to make store work with up to around 1,000 products. We have seen some customers make stores with around 1,000 products and they perform well. Beyond 1,000 products some performance degradation may occur depending on the hardware resources that your service provider makes available.
Is store secure?
Yes, store is very secure.
Can I sell downloads?
No, store is only for selling physical goods.
What happens when a customer purchases an item from my store?
When a customer completes a purchase these things will happen:
- You will receive an email
- The customer will receive an email
- A new order will appear on the Manage Orders page
Can I import products from a spreadsheet?
Yes, you can import products this way.
Can I export products to a spreadsheet?
No, store does not support this.
Can customers search for products in my store?
Yes, store is searchable and you can help customers find things by adding tags to each product. A tag is a word that a customer might search for.
Is there a limit on the number of product variations?
No, there is no fixed limit but performance may be reduced if you have a lot of products with a lot of variations. For example, if you have a product that has 3 sizes and 3 colours the total number of variations is 3 x 3 = 9. If you have product that has 3 sizes, 3 colours, 3 designs and 3 finishes the total number of variations is 3 x 3 x 3 x 3 = 81. Each one of these variations has to be stored as if it were a product so 10 products with 81 variations is equivalent to 10 x 81 = 810 single products.
What payment methods can I use?
Payfast Credit Card, Payfast Instant EFT and Bank Transfer
Can I set different tax rates for different states and countries?
How may different shipping options can I add?
There is no fixed limit.
What currencies does store support?
TIP: Please see our Website Builder category for more articles on this subject here.