Tag Archives: support

June 30, 2022 Billing, Control Panel, Customer Zone, Dedicated server & VPS, Domains and Company Registrations, Email Hosting, Plesk, Retention, Web Hosting, Website, Wordpress Yaseen Aleker

Unauthorized Customers Logging Support Tickets

Due to the POPI Act you will need to be registered as a contact on the account in order for your Ticket to be recognized by our […]

Continue Reading

February 2, 2022 Customer Zone, My Account and Customer Zone admin

Customer Zone: Where do I see my support tickets logged?

This quick guide will take you through the steps of viewing all of your support tickets via your Customer Zone.     Step 1– Login to […]

Continue Reading

February 2, 2022 Customer Zone, My Account and Customer Zone admin

Customer Zone: How to log a new Support Ticket?

This article provides you with information on how to log a new support ticket via your 1-grid Customer Zone.   Step 1– Login to your 1-grid […]

Continue Reading

February 2, 2022 Customer Zone, My Account and Customer Zone, Web Hosting admin

Security: How to Verify Your Account for Support

This article provides you with information on how to verify your account with 1-grid     What is Verification? When you need assistance with your account […]

Continue Reading

February 2, 2022 Control Panel, Plesk, Web Hosting admin

Plesk: Setting up Support for Node.js Applications

This article  provides you with information on how to setup Node.js application Support via Plesk     Step 1– Login to Plesk. Login with username and […]

Continue Reading