Support Tutorials

Find help without having to contact us.

What payment methods do you accept?

Once you start placing an order with us and it shows you the order summary, you can scroll down and click View Cart. This will take you to the Review & Checkout page.

On the Review & Checkout page you can insert your details but here you can scroll down to the bottom and choose your Payment Method.

The following payment methods are available to choose from namely Secure Credit Card and Instant EFT ( Via PayFast ).

Secure Credit Card

You can choose this option if you want to pay via Credit Card. You will have to fill in the following credit card details:

Card Type                                                          

Card Number

Expiry Date          

CVV/CVC2 Number

 

Once you have entered the details you can now click on the Checkout button, it would tell you that your order has been confirmed.

On the next page, you can now click on Pay My Invoice to pay the invoice.

Now it will open up the invoice in front of you. At the top-right hand side of the invoice, you can click on Pay Now to pay the invoice using your credit card.

After the payment has been successful it would display a message confirming your payment was successful.
If it was unsuccessful it would display the following message:

Before making another attempt to make a payment, you can make sure your credit card details are correct by logging into your Customer Zone

Now you can go to Billing > Manage Credit Card.

On this page, you can now update your credit card details beneath the part where it says enter new card information below.

Once done you can click Save Changes. Now you can go back to your invoice and retry making the payment.

Instant EFT ( Via PayFast )       

You can choose this option if you would like to pay with Instant EFT (Via PayFast) and click Checkout, it would tell you that your order has been confirmed.

On the next page, you can now click on Pay My Invoice to pay the invoice.

Now it will open up the invoice in front of you. At the top-right hand side of the invoice, you can click on Pay Now to pay the invoice using Instant EFT.

Once you have clicked on Pay Now, it would take you to a new page where you can pay through PayFast. Here you can make sure on the left-hand side the amount is correct, then on the right-hand side, you can click on Instant EFT button.

From here you can now choose your bank you want to make the payment from.

From here you can now insert your internet banking details and then it would make the payment for you.

Normal EFT payment

If you struggle with the payment methods above you can always make a payment to our bank account using the Pay To: details on the invoice for the payment, using the Client ID as the reference for the payment and then you can send us the proof of payment to billing@1-grid.com.

If you struggle with any of the methods above, please contact us at billing@1-grid.com.

Was this article helpful?

Related Articles