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What is the transfer procedure?

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  4. What is the transfer procedure?

To transfer a domain to 1-grid you will need to follow these steps:

– Place an order for it via the website or your customer zone.

– A transfer ticket will be sent to the “registrant email”. You can confirm what the email address is here. Please check the spam/junk folders if you do not see it in your inbox.

– When a transfer ticket is sent, the status¬†of the domain will change to “pending transfer”. If it does not then please let us know so we can assist.

– Once the transfer ticket is accepted, the domain will be transferred immediately.

– A transfer ticket is valid for exactly 5 days. If it is not accepted within that time, please contact us to initiate it again.

– Please note that the name servers will remain the same until they are changed via your customer zone.

– Any website and email content will not automatically transferred across. Please consult your web developer to assist in migrating the content to your new hosting space.

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