Log into your Customer Zone.
On the Customer Zone menu click on Domains > My Domains.
On the My Domains page, it will now show your domains in the middle of the page. To view all your Active domains, on the left-hand side under View click on Active.
On the My Domains page, it will now show all your Active domains. Next to the domain you wish to change nameservers, you can now click on the drop-down button below the Domain Manage button(the button that looks like a spanner) and then click on Manage Nameservers.
On the Nameservers page, you will be able to update the nameservers of your domain. There are two options to choose from which is “Use default nameservers” or “Use custom nameservers”. If you choose the custom nameserver option, you will have to input the nameservers below next to Nameserver 1 and Nameserver 2 at least.
Here are the nameservers you can use for the specific hosting environments we have:
Linux Web Hosting plans has two sets of name servers. If you signed up for a package with Web Africa initially and want to point a domain to that very same package then the nameservers would be:
Nameserver 1: cdns1.cpt.wa.co.za
Nameserver 2: cdns2.cpt.wa.co.za
All Linux shared hosting packages that has been signed up with “1-grid” will use:
Nameserver 1: ns1.hostserv.co.za
Nameserver 2: ns2.hostserv.co.za
Windows Web Hosting plans:
Nameserver 1: ns1.cpt.wa.co.za
Nameserver 2: ns2.cpt.wa.co.za
Business VPS Hosting plans:
Nameserver 1: vpsns1.cpt.wa.co.za
Nameserver 2: vpsns2.cpt.wa.co.za
If you see the following error:
This would mean that your domain has not been added to those name servers yet. You would need to contact the provider you wish to update it the name servers to and ask that they ensure the domain exists on their name servers. You can confirm it by doing a DIG.
If you need the nameservers for one of our older hosting environments, please send a request to email@example.com for more information or chat with one of our friendly support staff on live chat which can be found on our website.
Once done with changing the nameservers you can click on Change Nameservers to complete the update.
Please Note: The nameserver update will take up to 24 hours to take effect.
If you need assistance in regards to the above article, please contact firstname.lastname@example.org