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Requesting website take-downs

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A take-down notice is a request that has to be sent from the Internet Service Providers Association (ISPA).

Should you find any illegal or copyrighted content hosted on our servers and wish to have it removed, an ISPA take-down request needs to be logged.

Our customer will have 48 hours to remove the content at which point, the website will be suspended. Should they refuse for any reason, ISPA will liaise with both parties to resolve the issue.

You may refer to ISPA’s Take-down guide for more information.

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