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How to terminate/cancel a cPanel account (WHM)

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Please note that this guide only refers to resellers accounts.

As a reseller, you have the ability to terminate/cancel your customers’ accounts should they not require the service anymore. This can be done by following these steps:

In the search field you can type in “list accounts” and select the option that’s displayed below:

Expand the options on the left-hand side of the account you wish to terminate:

You should see the option to terminate the cPanel account now:

You will be redirected to a page to confirm the termination:

As soon as you confirm this, WHM will remove all records of the domain(s) linked to that cPanel account.

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