Support Tutorials

Find help without having to contact us.

Get Support from 1-grid

Use Live Chat
On our website locate Live Chat button top right of our website.

Click where it says ‘Need help?’. You will now be able to chat to a support agent directly.

Create a Support Ticket
Log in to your account via the customer zone

 

Once logged in, click on ‘Tickets’.

On the right-hand side go to Support > ‘Open Ticket’.

Select the appropriate department.

Fill in a subject and type your request much like you would do with a regular email.

Email Us
You can email our support team directly at support@1-grid.com

For more information please visit 1-grid.com.

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