Support Tutorials

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Create a Support Ticket

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  3. Getting Started
  4. Create a Support Ticket

This quick guide will take you through the steps of creating a support ticket via your customer zone.

1. Log in to your account via the customer zone

2. Click on “Tickets”

3. Click on “Open Ticket” on the left-hand side

4. Select the correct department based on your query

5. Fill in a subject, select an issue type and enter the message you wish to send.

6. Click on “Submit”

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