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Cancel a user account (WSP)

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Please note that this article is strictly for reseller packages.

Should your customer wish to cancel their service, you are able to process this request via the control panel.

This has to be done via your control panel. Once logged in, click on All Customers

Select the customer you wish to cancel

Click the cancel option

The status should change to “Cancelled”.

When managing your customers from the “All Customers” option, you should be able to see a list of them and their current statuses

The same process can be followed to reinstate the account should the customer wish to make use of your services again.

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