• cPanel: Creating a cPmove file

    This article provides you with step by step instructions to create a cpmove file for migration e.g moving from a reseller cPanel account to an individual cPanel account within our environment. Step 1– Login to cPanel Please see our article on logging into cPanel here.   Step 2 – Click on…

  • SmarterMail: Import Mailbox Data to SmarterMail

    Individual users can use the mailbox migration tool within the webmail interface to import existing email data from most third-party mail servers. This article provides you with the steps to complete this. Step 1– Login to Plesk SmarterMail.   On any internet browser go to https://mail.yourdomain.co.za/  Login with your email…

  • How to migrate Helm to Windows Plesk (DNS only)

    This article provides you with information on how to migrate your domains to Windows Plesk. This article is valid for domains that have no website or email data attached (Domain Parking)     Step 1 – Order your Plesk windows package via a 1-grid website or customer zone. We would advise choosing…

  • Moving HELM emails to Windows Plesk

    This article provides you with steps to migrate your HELM emails to Plesk. When you are ready to move your email account from the legacy HELM control panel to Windows Plesk’s Smartermail there are 3 simple steps to follow which we will cover below. Step 1 – Make a note of email…