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  • Customer Zone: How to upgrade your hosting package?

    • February 2, 2022
    • clara

    This quick guide will take you through the steps of upgrading your cPanel web hosting account via the customer zone. Step 1– Login to your 1-grid Customer zone. Go to https://1-grid.com/client/clientarea.php  Enter your  registered email address and password you created when signing up. Step 2– Click on Services. Step 3– Click Manage Product on…

  • Customer Zone: How to manage your hosting account?

    • clara

    This quick guide will take you through the steps to show where you can manage your web hosting account. Step 1– Login to your 1-grid Customer Zone   Go to https://1-grid.com/client/clientarea.php Enter your email address and password you created during your application.       Step 2 – Click on…

  • Customer Zone: Moving domain / hosting from one profile to another

    • clara

    This article provides you with information regarding inter-account transfers. When you request  a hosting product or domain name to be moved to a new profile the process is completed on the back-end by our Support staff. The amount of time the process takes to complete is dependent on the parties…

  • Customer Zone: How to cancel hosting service

    • clara

    This article provides you with information on how to request cancellation from your 1-grid customer zone. Step 1- Login to your 1-grid Customer Zone   Go to https://1-grid.com/client/clientarea.php  Enter your email address and password you created during your application.       Step 2- Click Services       Step 3– Click Manage…

  • Customer Zone: How to downgrade your hosting package?

    • clara

    This quick guide will take you through the steps of downgrading your account via the customer zone. Step 1– Login to your 1-grid Customer Zone. Go to https://1-grid.com/client/clientarea.php  Enter your registered email address and password you created when signing up. Step 2– Click on Services. Step 3– Click Manage Product on the relevant service….

  • Customer zone: How to view all your domains

    • clara

    This quick guide will take you through the steps of viewing all domains you have with 1-grid via the customer zone. Please note that this section only allows you to manage your domain itself and not the hosting part of it.    Step 1- Login to your 1-grid Customer Zone  …

  • Customer Zone: How do I view my invoices?

    • clara

    This guide provides you with information on how to view your invoices via your 1-grid Customer Zone.     Step 1– Login to your 1-grid Customer Zone. Go to https://1-grid.com/client/clientarea.php  Enter your registered email address and password provided during your application.         Step 2– Hover over Billing and…

  • Customer Zone: How to add funds to your account?

    • clara

    Funds can be used by you to pay your invoices online through your customer zone. This quick guide will take you through the steps of adding funds to your account so that future invoices can be paid automatically using the credit on your account.   Step 1 – Login to…

  • Customer Zone: How to create / delete FTP accounts

    • clara

    This article provides you with step by step instruction on how create new and delete old FTP accounts. Step 1- Login to your 1-grid Customer Zone Go to https://1-grid.com/client/clientarea.php  Enter your email address and password you created during your application.   Step 2- Click Services Step 3– Click Manage Product on the relevant…

  • Customer Zone: How to delete an email account

    • clara

    This article provides you with step by step instructions on how to delete email accounts via your 1-grid Customer Zone.     Step 1- Login to your 1-grid Customer Zone   Go to https://1-grid.com/client/clientarea.php  Enter your email address and password you created during your application.       Step 2- Click Services  …

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