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Outlook: How to clear a “Stuck” Emails in your inbox?

Emails can get stuck in your inbox for a number of reasons. This guide provides you with steps to clear the stuck emails so you may resume use of your mailbox.

 

 

Step 1 – Open Outlook and click File.

 

 

 

 

 

 

Step 2 –  Select the send/receive tab and click on Work Offline.

 

 


 

 

Step 3 –  Select Outbox

 

  • Click and drag any emails in your Outbox into Drafts.

 

 

 

 

 

Step 4 –  Select Drafts 

 

  • Click and drag each email (one by one) back into your Outbox to see which is causing your emails to halt sending.
  • You can then delete the culprit email or move it to a different folder.

 

 


TIP: Should you experience any issues with this process please contact our Support Center by clicking here .

Updated on August 30, 2023

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