This guide provides you with your email server settings as well as a generator for your unique domain email settings.
INFO: Email server settings generally stay the same regardless what device you are setting your email account up on e.g PC, Mobile phone or Tablet.
The only thing that differs is your connection to our mail server, meaning that things like your internet service provider or an anti-virus software on your device may interrupt connection through certain ports. Alternative settings, should the default not work for whatever reason can be found below.
Alternative Settings:
| SSL Email Settings | Non SSL Email Settings |
|---|---|
| Username: Your complete email address |
Username: Your complete email address |
| Password: email account’s password. |
Password: email account’s password. |
| Incoming Server: mail.yourdomain.co.za |
Incoming Server: mail.yourdomain.co.za |
| IMAP Port: 993 POP3 Port: 995 |
IMAP Port: 143 POP3 Port: 110 |
| Outgoing Server: mail.yourdomain.co.za |
Outgoing Server: mail.yourdomain.co.za |
| SMTP Port: 465 |
SMTP Port: 587 |
| SMTP require authentication. |
SMTP require authentication. |
TIP : Should you still experience issues after using this guide please contact our Support Center by clicking here.
Please include screenshots of all settings and error messages with your support ticket. This makes it easier for us to quickly rule out certain things.