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Domains: Update domain contact information

This article provides you with steps to update your domain contact details. This is the information that could be publicly viewed on sites such as whois.com.


 Step 1 – Login to your 1-grid Customer Zone.




Step 2 – Click on Domains



Step 3 – Click on Edit Contact Information under the drop-down arrow



Step 4 – Update any required information and click Save Changes


INFO: Domain contact information updates take up to 5 working days to take effect for .co.za domains. During this time you would not be able to make any other changes to the domain such as nameservers updates.  For any other domain such as .com, you will receive a verification email to accept the changes made. If the information is not verified, the international registry will suspend the domain which will impact both emails and website.

TIP: Should you run into any issues updating your contact information please contact our Domains department by clicking here. 

Updated on April 19, 2023

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