Customer Zone: How to log a new Support Ticket?

This article provides you with information on how to log a new support ticket via your 1-grid Customer Zone.

 

Step 1– Login to your 1-grid Customer Zone.

 

Step 2 – Go to Support > Tickets

 

Step 3 – Click Open Ticket and select the department 

 

 

Step 4 – Complete the ticket form and click Submit 

 

 

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