Customer Zone: How to check credit balance ?

This article provides you with steps to check your credit balance on your 1-grid account.


Step 1– Login to your 1-grid Customer zone.


Step 2– Scroll down to Available Credit section



  • Your credit amount is shown in bold e,g R420.00 which can be used to pay outstanding invoices or order new services
  • If there is no credit on the account the amount will be displayed as R0.00.
  • To add funds to your account to display in this section please see our article on adding funds here.
  • To pay invoices with credit on the account please see How to pay invoices with credit on account?


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