1-grid APP: How do I view and log Support Tickets?

This article provides you with steps to log Support Tickets via our 1-grid Android app.

Step 1 – Login with your 1-grid Customer Zone details.

Step 2 – Click on Support and Queries

Step 3 – Select the query type

  • In this example we will use hosting

Step 4 – Complete your query details and click Submit

Step 5 Your request has been received.


To view the progress of your ticket you may log in at any time and select Support and Queries.

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