Whether you are tech-savvy or not, most of us will have to resort to technical support at some stage. At 1-grid we understand that errors can pop up at any time. Therefore, we’ve made it easy for you to find support when you need it.

Here is how to get help resolving your hosting issues:


Find a solution with our DIY tutorials

Try to find a solution by making use of our Knowledge Base. It is packed with helpful support tutorials for common issues on a variety of topics! Try it now.


Get support via email

To send us a message via email, please use support@1-grid.com. Online support allows our team to send and receive links and screenshots, helping us to answer your questions faster.


Find help via our online chat function

If you are on our website already, make use of our live chat function! An experienced hosting agent will be able to assist you. This service will now be available from Monday to Friday, 7 am to 9 pm.


Get support by calling in

Our friendly technical support team is available every day from 7 am to 9 pm to troubleshoot and steer you in the right direction. Our phone number is 021 200 1200.


If you face any technical issues, get in touch! We are here to help you to effectively manage your web hosting services.