I have a start-up business and need email accounts and a website, where do I start?
What’s the process when signing up for a web design package where do design it for me?
What disk space do I need for a website or/and emails?
Do you upload content for me?
I made a payment, how long does it take to reflect.
Are you running any promos at the moment?
VPS & Dedi
What is the difference between a VPS and a Dedicated Server
With a VPS the resources of the server will be split between different websites or hosting accounts. Virtual Private Servers have both high end and low end options available. VPS servers usually have one or two hosting environments you can choose from, so they lack the absolute customization of dedicated hosts.
How do I log into my VPS
How to log into your Business VPS
Setup your CentOS Cloud
These CentOS articles will take you from a ‘barebones’ CentOS 5.1 Cloud to a secured and up to date Cloud ready for your server software (or whatever you use the Cloud for).
Not only that, you will have a better understanding of what is going on and, more importantly, why it’s going on.
How to Add a Package in WHM
To proceed with this tutorial, you will need to be logged into the WHM of your Business VPS server.
If you are unsure on how to log into your WHM, please view the following article on our Knowledgebase: How to log into your Business VPS
A hosting Package is a blueprint for a Hosting Account.
What is an EPP code? or Authorization Key?
This is a code provided by your old registrar and applies to international domain names (.com, .net, .org, .mobi, etc..). 1-grid requires this key in order to transfer your domain from your previous host and to complete your registration and transfer required by your new registrar to complete a registration transfer.
How do I register a domain?
You can now register your domain directly from our website. What do we offer? Well, just about everything to suit your brand or to make your domain name really personal. From .co.za to .guru and even .sexy. Visit our domains page, check for availability, and order your domain today. A helpful tip is to add the domain to your hosting control panel first. If you have an existing account with us then please login to your customer zone to ensure all your services are consolidated onto one profile.
How do I transfer my .com domain to 1-grid
We try to make the process as easy as possible. Here are the steps you need to follow in order to transfer your .com domain to 1-grid.
- Phone your previous host and obtain your EPP Key Code or Domain Authorization Key
- After you’ve placed your order with 1-grid, email email@example.com with your EPP key
- We will initiate the transfer
- Phone your previous host and tell them to accept the transfer
IMPORTANT: It can take from 5 – 7 days to transfer your .com domain.
What is an EPP code? or Authorization Key?
To transfer a domain to 1-grid you will need to follow these steps: – Place an order for it via the website or your customer zone. – A transfer ticket will be sent to the “registrant email”. You can confirm what the email address is here. Please check the spam/junk folders if you do not see it in your inbox.
How do I obtain an auth/EPP code for my domain name?
An Authorisation Code or EPP Key is an extra form of security that is used when transferring high-level domains e.g. .com, .net, etc. from one ISP to another. Please note, a Authorisation Code or EPP Key is NOT required for a .co.uk domain. • It is a unique key and is different for each domain • The unique key is a alphanumeric code • There is a life span on the Authorisation Code or EPP Key Read More
1-grid Banking Details
Payment Reference: (Client ID)
Account Holder: Gridhost Services (PTY) LTD
Account Number: 1164 055 305
Universal code for EFTs: 19 87 65
Swift address: NEDSZAJJ
Branch Code: 12 32 09
Account Type: Current
Creating email accounts
There’s more than one way to create an email account but the method depends on the package you have.For Website Panel (Windows package) please view this article.
For cPanel (Linux package) please view this article.
The differences between POP and IMAP
POP3 and IMAP are two different protocols (methods) used to access email.
Of the two, IMAP is the recommended option when you need to check your emails from multiple devices, such as a work laptop, a PC, a tablet, smartphone, or other mobile device. IMAP will sync the account across all devices to ensure that you do not miss anything. When creating new folders to manage your mailbox accordingly on one device, it will reflect on the others once they have been synced (updated).
Set up email in Outlook 2010/2016
There are two methods of setting up your email address. You could either set it up by allowing Outlook to search for the relevant settings automatically or you could go the manual route.
In Outlook you will need to Click on “File” and then “Add Account”
Email Spoofing and how to protect against it
What is email spoofing?
Spoofing is when an email which has been sent to someone by a specific person where the details have been disguised to hide the actual details from who the email was sent.
If you receive an email sent to yourself from yourself or if someone receives an email from you where you have not sent the actual email yourself. Or even you receiving an email form a friend or company where the email hasn’t even been sent by them. then “Add Account”
Office 365 – POP and IMAP account settings
You can use POP or IMAP to access many different types of accounts, including Office 365 and Outlook.com. If you have an email account with an Internet Service Provider (ISP), you can use one of these two account types to access your email.
Most accounts use IMAP, but a few may use POP. You’ll need a variety of settings before you start to setup your account, including incoming and outgoing mail server names, ports, and SSL settings. For many popular email account types, you can find those settings in our POP and IMAP server name reference. If your email provider isn’t listed there, contact your ISP’s technical support or your email administrator.ount”
What is a subdomain name? How do I create and delete one?
A subdomain is a second website, with its own unique content, but there is no new domain name. Instead, you use an existing domain name and change the www to another name. The subdomain name looks like forums.domain.com, help.domain.com, help2.domain.com (assuming you already host domain.com).